Service Manager
Texas Roadhouse
- Carolina, PR
- Permanente
- Tiempo completo
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions
- Communication, Oral - Ability to communicate effectively with others using the spoken word
- Communication, Written - Ability to communicate in writing clearly and concisely
- Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines
- Working Under Pressure - Ability to complete assigned tasks under stressful situations
- The ability to multi-task
- Outgoing and personable a plus
- Good organizational skills
- Effective communicator
- Interpersonal and Supervisory skills
- Medical plan that includes Dental and Vision Insurance
- Paid Vacation
- 100% Paid Maternity Leave
- Short-Term and Long-Term Disability
- Paid Sick Days
- 401(k) Retirement Plan
- Many opportunities to support your community
- Annual holiday bonus