Senior Manager, Global Security Operations - San Juan, PR
UnitedHealth Group
- San Juan, PR
- Permanente
- Tiempo completo
- Partner with business leadership to understand business operations and objectives, socialize Workplace Security Programs, and ensure business leaders are informed of Corporate Security resources, expertise, and guidance
- Provide business leadership with security incident reporting metrics and actionable data and develop an understanding of business leadership perspective related to security opportunities
- Facilitate the delivery of security solutions that meet the needs of the business through alignment with business leadership, engagement with Corporate Security program leads and subject matter experts
- Champion physical security, security awareness, and proactive security training initiatives by ensuring execution of strategy in collaboration with Corporate Security program leads and other internal stakeholders
- Partner with Corporate Security program leads to ensure country-level application of enterprise policy, standards, and specifications
- Establish a consistent workplace security program and security culture across assigned businesses within accountable region of Puerto Rico
- Provide business leadership with interpretation of capital and operating expense impact related to onsite physical security enhancements, security awareness, and proactive security training
- Provide country leadership with annual budgeting of security related costs, actively manage country-specific program within business-approved capital and operating expense forecasts
- Manage relationships with third-party security vendors, oversee service agreements and performance management
- Provide quality assurance of security programs through maintaining strong business leadership relationships, continuing to seek business perspectives, providing routine reporting of security incidents, identifying material trends, and introducing new and updated workplace security solutions
- Build strong relationships with key internal stakeholders to include Real Estate Services, Corporate Security Communications, Health & Safety, Human Capital/Employee Relations, LCRA (Compliance, Employment Law, and Litigation), Facility Managers and local business/country segment managers
- Effectively communicate project and key deliverable status updates to Corporate Security leadership
- Effectively drive change and positive improvements
- 8+ years of relevant security experience in the private and/or public sector to include security risk management, security operations, intelligence, federal law enforcement and/or military operations while specifically implementing workplace security programs
- Experience managing investigations and workplace violence training
- Experience leading professional security contractors and/or contract guard force operations within a global, corporate environment, preferably within the United States and/or Latin America
- Experience supporting executive protection and travel security programs
- Established network of security, law enforcement and governmental resources specifically within Puerto Rico
- Proven ability to provide discretion while working with sensitive business situations
- Demonstrated ability to mediate conflict with tact and diplomacy
- Demonstrated knowledge and skills in providing credible, risk-based analysis in order to effectively determine and deploy appropriate security technology systems to mitigate identified risks and security operations centers management
- Fully bilingual (English and Spanish)
- International incident management or investigative experience