Assistant Account Manager – Personal Lines
People Talent Acquisition
- San Juan, PR
- Permanente
- Tiempo completo
- Provide administrative support to the Personal Lines.
- Assist in the procurement and submission of insurance certificates required by the client.
- Process online payments.
- Verify cancellations notices received from: agencies, insurance and financing companies.
- Aids in preparation of letter, binders and general correspondence.
- attach documents in client's digital file.
- Respond to our clients needs and provide them continuous follow up.
- Serve as primary contact for general customer service, including answering coverage questions, processing changes, explaining payment plans and options.
- Provide high-level customer service.
- Prior experience as Assistant Account Manager or at a similar role in the insurance industry.
- Bachelor’s Degree or Associate Degree, preferably in Business Administration
- License in Property & Casualty (preferable)
- Insurance product and sector regulations knowledge.
- Excellent abilities of communication, negotiation and presentation.
- Capacity to work independently, in a team and under pressure.
- Fluent in English, both written and verbal.
- New Business Bonus pool (10% of new business commission shared with team members that are part of the pool. Terms and conditions would be provided as part of the onboarding process)
- 100% paid health, vision and dental insurance
- paid holidays
- 401K Retirement plan
- Life Insurance
- Long term Disability Insurance
- Birthday off
- One Annual Wellness Day
- Reimbursement of up to $500 for kids’ Summer camp
- Reimbursement of fees for Professional Insurance Designations/courses relevant to role and as approved by management
- Parking Reimbursement in the Old San Juan