Analyst, Retail Channels (Jr Industrial Engineer)

Oriental Bank

  • San Juan, PR
  • Permanente
  • Tiempo completo
  • Hace 23 días
The Analyst, Retail Channels (Jr Industrial Engineer) is accountable for the development and completion of projects that contributes to the achievement of our channel’s strategy. Will Collaborate with ongoing projects from other areas impacting channels. The position will be working hybrid and is based in Oriental Center building, San Juan, PR.Major Duties & Responsibilities:
  • Develops and monitors assigned projects in accordance with defined strategies.
  • Monitor sustenance and adoption of previous projects and identify possible fixes.
  • Prepares assign project timeline and comply with it.
  • Defines and communicates project objectives that are clear, useful, and attainable.
  • Conducts kick-off meetings with internal clients to review expectations and to create a written project plan with milestones and deliverables.
  • Coordinate assigned projects, working closely with the client and other teams.
  • Organizes, convenes, and documents regular client and internal project team meetings throughout development and post go-live to present and review project activities, establish deadlines and keep project on track.
  • Creates work orders for add-on services to meet client’s expectation.
  • Monitors every step of the project process and progress; anticipates potential issues and proactively manage details.
  • Participate in other team projects development to proactively anticipate potential issues, aligned to projects to channels needs and expectations.
  • Issues a client survey at the completion of each project to determine the client’s perspective on the overall implementations.
  • Provides projects related demos to new and existing clients.
  • Provides need information for training, orientations, seminars and others to implementation team to ensure successful delivery.
  • Visits channels, areas, coordinate meeting as part of project development.
  • Other duties may be assigned.
Minimum Requirements:
  • Bachelor's degree in Industrial Engineer or related field.
  • One (1) years of experience in projects implementation and development or related experience required.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities.
  • Ability to plan, organize and prioritize multiple projects to independently meet deadlines and complete tasks in an accurate manner.
  • Ability to work collaboratively and effectively with diverse staff, colleagues, and clients.
  • Analytical, proactive problem solving, organized, detail oriented and able to multitask observing the defined quality standards.
  • Demonstrated ability to analyze problems/issues, gather data and information, evaluate, and recommend alternative solutions.
  • Excellent written and verbal communication skills in English and Spanish with a demonstrated ability to write communications clearly, concisely, and effectively required.
  • Excellent computer skills, including Microsoft Office (Word, Excel, Power Point).
Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)

Oriental Bank