Billing Technician
Bio-Nuclear Of Puerto Rico
- San Juan, PR
- Permanente
- Tiempo completo
Updating the module according to billing changes issued by insurance companies.
Creating and configuring directories for submissions to insurers.
Configuring form 1500.
Configuring billing files.
Detecting patient entry errors.
Supporting the reconciliation and re-billing process for clients. This includes, but is not limited to:
Verifying that the required steps are followed or have been followed.
Detecting errors and correcting them and/or escalating and collaborating with the personnel responsible for correcting them.
Explaining the resolution to the client.
Feeding the billing module in all areas when new installations are made. These tasks may include, but are not limited to:
Installing diagnostic codes.
Entering information related to insurance companies.
Creating covers and their respective rates.
Configuring CPT codes.
Training new clients on the billing module.
Training clients when updates and revisions ("updates" and "upgrades") related to the billing module are made.
Preparing and delivering a detailed report daily on the tasks performed during the shift.
Completing the ISO form when a service is executed to be billed.
Establishing and maintaining responsible, honest, timely, professional, and courteous communication with supervisors, coworkers within and outside the department, clients, consultants, contractors, and any other person related to the service delivery.
Actively contributing to cultural transformations, as well as maintaining the company's mission and achieving its vision; exemplifying through performance and conduct the philosophy of efficiency culture, company values, and principles of high-quality internal and external customer service.Incidental Duties and Responsibilities:Generating and closing service tickets with clients.
Providing support in the process of answering phone calls that come to the switchboard.
Keeping updated on the latest developments in our applications, as well as technological advances, changes, and developments applicable to their functions and the industry, as they apply to their functions.
Attending and participating as required in meetings, presentations, and professional development and training activities.
Other tasks as necessary.Work Contacts:Internal Contacts:Administrative Manager
Programmers
Information Specialists
IT Specialist
IT Technician
LabInfo Administrative Assistant
Leaders and employees of all departments
PersonnelExternal Contacts:Clients
Prospects or potential clients
Suppliers
Consultants
Independent contractorsImpact of the Position on the Organization:If the tasks described above are not performed adequately, it could affect: the client's billing process causing delays in their daily operation, the normal flow of daily operations, the project work plan, and the quality of the excellent service required to be provided to clients.Supervisory Responsibilities:This position does not perform supervisory functions. Receives direct supervision from the LabInfo Administrative Manager and training, guidance, and/or direction from Programmers.Academic Preparation:Billing course for medical plans.Professional Experience:Minimum one year of experience in billing for health services and/or clinical laboratories.Other Requirements:Valid motor vehicle driver's license. Motor vehicle in condition to travel throughout the island of Puerto Rico.Job Competencies:Knowledge, skills, abilities, and aptitudes necessary to perform the position:Extensive knowledge of coding manuals (ICD-9, ICD-10, and CPT)
Excellent listening and verbal and written communication skills in Spanish and English
Knowledge of electronic billing modules
Excellent customer service skills, professional projection, and interpersonal relationships
Good organizational, prioritization, coordination, and time management skills
Good teamwork skills
Good skills to work under pressure
Ability to handle multiple tasks simultaneously and meet deadlines
Availability to work holidays, weekends, and extended hours as necessary
Availability to travel throughout the island of Puerto Rico
Ability to impart instructions and transmit knowledge effectively
Ability to exercise discretion and confidentiality
Excellent emotional management
Extensive knowledge of Microsoft Windows applications, including Word, Excel, PowerPoint, and OutlookPhysical Demands:Physical demands:Short time
Moderate time
Most of the timeWork Equipment:Files, computer (keyboard and mouse), calculator, telephone, photocopier, fax machine, and general office supplies (e.g., paper, pens, envelopes, folders, etc.).Environment:Closed office with air conditioning and moderately cold temperature or the interior of your motor vehicle.Disclaimer Clause:The information contained herein summarizes the general nature of the competencies and the degree of complexity of the functions established for the personnel performing this position. Its content should not be interpreted as an exhaustive inventory of all functions, tasks, and responsibilities of the position. Other tasks may be added or existing ones may be modified as stipulated by the company."We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.""Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.""EEO/Affirmative Action for Veterans/Workers with Disabilities"
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