Housekeeping Manager

Accor

  • San Juan, PR
  • Permanente
  • Tiempo completo
  • Hace 7 días
Company DescriptionFairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.What is in it for youEmployee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activitiesJob DescriptionFairmont El San Juan Housekeeping Manager provides organization, instruction and guidance to members of the Housekeeping staff. Ensure completion of daily objectives while maintaining Fairmont El San Juan Hotels standards of cleanliness and guest satisfaction. In absence of the Housekeeping Director, the Manager will oversee the operation of the Housekeeping Department.QualificationsQUALIFICATION STANDARDSKnowledge, Skills and Ability:Knowledge of hotel PMS System, Microsoft Office computer applications, office equipment
Ability to perform assigned duties with attention to detail, speed and accuracy
Excellent written and oral communication skills
Must possess outstanding guest service skills
Must be guest-oriented, enthusiastic with a vibrant personality
Must have "hands on" approach
Must maintain composure at all times and work objectivity in stressful, high-pressure situations
Ability to approach all encounters with guests and employees in a professional manner
Ability to answer all general inquiries in the Hotel and F & B outlet
Must be a good listener and be able to follow instructions
Must be able to utilize all available resources to meet guest needs
Must be a good team playerEducation - Experience:Excellent English, verbal and written communication skills
Minimum two years of relevant experience in a luxury hotel (5 diamond or 5 star standards) or comparable environment
Degree in Hospitality Management a plus
Prior experience in Union Environment highly preferredAdditional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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