Full Time - Supervisor Detention Officer

• The Supervisor Detention Officer (Lieutenant) is responsible for the field supervision of Detention Officers.
• The Lieutenant will provide supervision, guidance and on-the-job training to improve Detention Officer Skills, reinforcing the critical nature of the Detention Officer’s responsibilities
• Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon
• Maintains full staffing by filling any open posts with reserve or stand-by personnel and managing “call-offs” due to illness or other reasons.
• Briefs Detention Officers during muster and post checks regarding any changes in Post Orders, or any unusual or emergency situations
• Conducts on-the-job training to correct deficiencies in Detention Officer Performance, or to strengthen and refresh Detention Officer knowledge of critical skills and issues.
• Reports any emergency situation to the COR and AGS Security management.
• Conducts administrative investigations of policy violations to include personal injury and traffic accidents.
• Document incidents with complete and accurate verbal and written reports.
• Reviews the sign-in/out sheets to ensure proper timekeeping by Detention Officers.
• Manages break schedules and ensuring that all Detention Officers receive breaks and proper relief.
• Provides oversight and management and direct reporting of detainee counts.
• Assists detention officers to deal with any incident of disturbance or lack of cooperation from a detainee.
• Inspect every area of the facility where detainees are present, at least once per shift.
• Assumes duties of Captain in Captain’s absence.

• Responsible for the operational functions and duties required in operating a detention center; including detention, processing, administration and transportation operations as required in the contract.
• Provides effective leadership and supervision of all subordinate personnel.
• Schedules adequate staffing for all assigned posts and assure that minimum manning standards are maintained.
• Ensures duties are accomplished as directed in the contract. Perform other duties as assigned.

• Furnishes a manifest of all detainees under Supervisory Detention Officer’s jurisdiction and ensure the safe and effective control of all detainees in the facility, 24 hours a day.
• Provides other written and oral reports as required or needed.

• Inspires and motivates employees to perform duties to ensure contract compliance.
• Ensures Detention Officers are trained on the expectations and requirements of their duties.
• Provide timely and ongoing feedback on employee job performance.
• Motivates and provides recognition to exemplary employees.
• Disciplines detention officers who are negligent or disregard standard operating procedures, policies, standards, regulations and/or contractual requirements.
• Participate in interviewing candidates for detention officer positions.

• Enforces American Correctional Association (ACA) and ICE National Detention Standards, policies, procedures and orders related to the custody, care and treatment of detainees.
• Conducts daily quality assurance inspections of their areas of responsibility; including detention facilities, grounds, posts, equipment, uniforms and knowledge of post orders, ACA and ICE National Detention Standards and current policies, procedures and regulations of all subordinate contract personnel.
• Documents findings of the inspections on approved forms and checklists by the end of the shift.
• Corrects discrepancies on-the-spot as appropriate.
• Responsible for the effective and efficient control, operation and security of the detention facility.

• The incumbent is required to work the majority of hours in an indoor/outdoor detention center environment, standing and walking the majority of time, and respond quickly to changes in work demands, emerging situations and emergencies.
• This position requires the candidate to maintain physical fitness standards and must be able to pass and maintain required physical testing requirements and standards which includes:
• Must be able to lift heavy object up to 50lbs frequently and up to 70lbs occasionally.
• Must be able to push a wheelchair bound individual weighing up to 300 lbs and helping individual in and out of chair.
• Must be able to bend, stoop, crawl, kneel, twisting, reaching overhead and climb stairs, ladders and slopes periodically.
• Strictly maintain physical fitness standards for law enforcement related position throughout your employment under this contract.
• Ability to walk through all areas of the facility for tours and compliance inspections in varied weather conditions.
• Ability to stand, sit, walk, bend and reach for extended periods of time.
• Ability to respond quickly during emergency situations.
• Ability to work without restrictions and limitations.
• Ability to greet and deal tactfully and professionally with the general public.

• The incumbent’s duties are performed in a detention facility environment, working with a wide variety of people from different cultures, backgrounds and speaking various languages, while performing multiple functions.

• Must have a minimum of one year of experience as a detention officer and two years of successful experience in field supervision (civilian law enforcement, commercial or industrial guard service, or security service supervisory position).
• The two-year requirement may be satisfied by completion of a career development program that includes work-related experience, training, or college credits at a level of achievement equivalent to the basic requirement.
• US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years.
• Possess a high school diploma or equivalent (GED).
• Pass a criminal background and consumer credit check (no criminal record).
• Obtain and maintain a DHS/ICE government clearance.
• Pass all pre-employment and random drug tests.
• Pass a medical examination and meet health requirements.
• At least 21 years of age.
• Possess a valid state driver's license (CAT4 minimum) and Firearms Carry Permit.
• Ability to obtain a state security guard license from the PRPD.
• Maintain current/physical residency in the continental United States.
• Knowledge of day-to-day operation of a detention services center.
• Knowledge and skills in ensuring maximum level of safety and security to protect detainees, staff and facility from fire, security breaches, while ensuring operation within established facility rules.
• Ability to greet and deal tactfully with the general public.
• Capability of following and understanding written and verbal orders, policies and regulations
• Incumbent shall be literate and able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and are able to compose written and oral reports.
• Incumbent must exercise good judgment, courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities.
• Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, disturbances and building evacuations.
• Maintain a professional personal appearance and calm demeanor.
• Maintain confidentiality.
• Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE standards.
• Demonstrate an ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles, with a cross-cultural perspective
• Maintain current/physical residence in the continental United States.

• Knowledge of and familiar with ACA and DHS ICE National Detention Standards and regulations on the operation of detention and correctional facilities.
• Membership in the American Correctional Association.
• Fully Bilingual.

Akima