IT Project Manager

• Lead, plan, and execute strategic IT programs and projects, ensuring successful delivery within defined scope, time, budget, and quality parameters.
• Responsible for overseeing and completing strategic projects related to technology from initial planning through development and implementation.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Facilitate program-level strategy sessions, planning workshops, and retrospective reviews to drive continuous improvement.
• Influence across all levels of the organization to align resources, mitigate risks, and maintain momentum across initiatives.

• Act as the point of contact and communicate project status adequately to all participants.
• Collaborate extensively with all contributors, communicating expectations throughout the project.
• Provide timely updates to key stakeholders.
• Drive clarity and alignment in executive conversations with clear data, concise summaries, and strategic framing.
• Own and develop compelling presentation decks and communication materials for various audiences, including C-suite stakeholders.
• Demonstrate excellent verbal, written, and visual communication skills to articulate program goals, risks, and progress.
• Serve as a key liaison between technical teams, business stakeholders, and executive leadership, translating complex ideas into actionable plans.

• Set deadlines, assign responsibilities, and maintain project documentation, plans, and reports.
• Monitor and summarize progress of related projects.
• Ensure resource availability and allocation.
• Maintain and follow Popular’s Project Management methodology.
• Adapt to evolving project needs by wearing different hats across the lifecycle (e.g., business analyst, process improvement lead, change manager).

• Proactively identify risks, dependencies, and opportunities – consistently thinking two steps ahead.
• Responsible for administrating change management, release management, and configuration processes.
• Promptly escalate issues that cannot be resolved internally.

• Maintain oversight and coordination of activities, resources, and equipment to accomplish program and project goals efficiently.
• Manage external consultants, including control and approval of consultant hours and vendor invoices.
• Maintain follow-up and direction for project teams, programmers, and external consultants.

• At least seven (7) years of experience in project management and 5 (five) years of experience in projects related to Information Security, Information Technology systems design, installation, configuration, and maintenance (Software Development Life Cycle) or IT Infrastructure and Operations (I/O).
• Excellent desktop software skills – MS Office Suite, MS Project, PowerPoint, Excel, Word, Visio.
• High energy and ability to work independently and across multiple teams in a fast-growing environment.
• Excellent communication (written and verbal) and interpersonal skills to articulate program goals, risks, and progress.
• Proficiency in managing deadlines, scope, and budgets.
• Excellent time management skills.
• Proven experience managing enterprise-wide projects with executive visibility and impact.
• Demonstrated ability to create and deliver high-quality presentations, status reports, and communication decks for leadership and stakeholder consumption.
• Experience leading multiple workstreams and adapting to various project roles and environments.

• Preferred Certifications/Licenses
• PMI Project Management Professional (PMI-PMP) Certification PMI
• Agile Certified Practitioner (PMI-ACP) Certification
• Lean Six Sigma Certification
• Certified Scrum Master
• Certified Product Manager (CPM)
• ITIL Processes Certification

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