Analyst, Customer Intelligence & Operations (Jr. Business Architect)
Oriental Bank
- San Juan, PR
- Prácticas
- Tiempo completo
- Collaborate with multiple business units to define requirements, design, test & develop automated solutions.
- Analyze and provide feedback on user requirements to recommend systematic solutions than ensure streamlined processes.
- Understands the business and operational processes, data shared across the systems and how to correlate data for accurate decision making.
- Analyze and plan changes through a continuous improvement lens to accelerate software deployment and development processes, within an Agile framework.
- Prepare and maintain proper technical documentation regarding the stage and requirements of the project, as well as, guides that ensure proper usage.
- Ensure deliverables are up to quality standards at the end of each sprint and before implementation.
- Work with product owners to handle backlogs and new requests.
- Other duties may be assigned.
- Bachelor's degree in computer science, computer engineering, industrial engineering, information systems, or similar field required.
- 1+ year(s) of relevant business architecture, software development, optimization and/or automation required. Co-op or internship experience qualifies.
- Proficiency in Pega platform preferred. Will be required to certificate as a Pega Certified Business Architect within the first year.
- Experience in managing design, development, and prioritization of business needs.
- Learning agility that enables a broad, enterprise-wide knowledge of software programs & automation options enabling systematically streamlined solutions.
- Demonstrated skill in using and programming languages, coding standards and being an active participant in code reviews. Preferably user interface, webservice technology and/or API level test automation expertise.
- Experienced in implementing testing and QA frameworks and applications using Agile methodologies. Preferably experience planning and deploying both business and IT initiatives.
- Strong troubleshooting and root cause analysis abilities.
- Exceptional communication skills in both Spanish and English with the ability to communicate effectively at all levels of the organization (this includes written and verbal communication).