Advisor, Retail Banking (Business Architect)

Oriental Bank

  • San Juan, PR
  • Permanente
  • Tiempo completo
  • Hace 2 días
The Advisor, Retail Banking (Business Architect) is primarily responsible for business processes design focused on digital transformation, innovation, and automation. Those processes will be focused on improving customer experience, product adoption, and driving growth. Position will be working hybrid based in San Juan, PR.MAJOR DUTIES AND RESPONSIBILITIES:
  • Understand complex processes and systems to re-define or re-engineer new features or products supported by new processes.
  • Lead recurring meetings and provide guidance, support, and expertise to the team when needed to ensure proper implementation and sustainability.
  • Ensure adequate and timely delivery of the product roadmap.
  • Acts as a liaison with Application owners, IT, Operations and other support areas to ensure feasibility and proper implementation of new capabilities.
  • Work with business unit Team, Marketing, Compliance and Risk for approval on features.
  • Conduct analysis to determine the best path for solving business challenges, threats, limitations and opportunities for improvement using data analytics, as well as internal customer feedback.
  • Evaluate project impacts and escalate issues and risks properly.
  • Other duties may be assigned.
EDUCATION AND EXPERIENCE:
  • Bachelor’s degree in industrial engineering or related fields required.
  • Three (3) years of experience in Project Management or Technology Implementations required. Banking experience preferred.
  • The minimum education and experience required can be substituted with the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • Excellent written and verbal communication skills in English and Spanish with a demonstrated ability to write communications clearly, concisely, and effectively required.
  • Innovation and flexibility for meeting the demands of an ever-changing economic market required.
  • Excellent computer skills, including Microsoft Office (Word, Excel, Power Point) required.
  • Analytical, proactive problem solving, organized, detail oriented and able to multitask observing the defined quality standards.
  • Project Management, Data Management skills and Digital Proficiency required. Jira, Visio knowledge preferred.
#Li-hybridWORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)#LI-Hybrid

Oriental Bank

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