Customer Service - English

Iccs Llc

  • Fajardo, PR
  • Permanente
  • Tiempo completo
  • Hace 6 días
*Job Title:* Roadside Support Specialist*Job Description:*We are seeking a Customer Service Representative to handle both inbound and outbound calls. This role focuses strictly on customer support—*no sales or telemarketing involved*.*Location Preference:* Candidates residing in or near the following areas are preferred for ease of transportation:
  • Fajardo
  • Ceiba
  • Luquillo
  • Naguabo
  • Río Grande
Pay: $ - $ per hourBenefits:
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Vision insurance
Application Question(s):
  • What is your English skill level?
-None
-Basic
-Intermediate
-AdvancedPlease select the option that best describes your ability to speak, read, and understand English.
  • What is your computer skill level?
-None
-Basic
-Intermediate
-AdvancedPlease select the option that best describes your ability to use computers and common software.
  • In what town of Puerto Rico do you currently reside?
Preferred: Fajardo, Río Grande, Luquillo, Ceiba, Naguabo, etc.(Please specify)
  • Can you work any of the 7 days of the week (Sunday to Saturday)?
-Yes, I can work any day of the week
-No (please explain your availability)
  • Do you have reliable transportation to Fajardo, PR for this job?
-Yes
-No
  • Are you available to start working immediately?
-Yes
-No (please specify your available start date)
  • Have you ever been interviewed for this position?
-Yes
-No
  • Are you willing and able to work the following shifts?
Sunday: 3:30 PM – 12:00 AM
Monday: 3:30 PM – 12:00 AM
Tuesday: 3:30 PM – 12:00 AM
Wednesday: 3:30 PM – 12:00 AM
Thursday: 3:30 PM – 12:00 AM
Friday: OFF
Saturday: OFF-Yes, I am available for all listed shifts
-No (please specify which days/times you are unavailable)
  • Pay Rate per Hour:
Training Period (90 days): $/hrAfter Training: $ up to $/hr for Overnight (depending on your assigned shift)Understood?
-Yes
-No (please clarify)Work Location: In person

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