
General Sales Manager - Cemetery
Service Corporation International
- Humacao, PR
- 45.500-76.300 USD al año
- Permanente
- Tiempo completo
- Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
- Accountable for monitoring and achieving annual financial goals
- Approve expenditures and invoices including overtime
- Manage the daily activities ensuring on-time services
- Assure the location’s operating practices comply with applicable federal and state regulations and Company policies
- Establish location goals and priorities
- Effectively present and communicate Company and Market strategies, values, and goals to staff
- Manage frontline supervisor’s responsibilities, expectations, and accountabilities
- Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
- Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
- Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
- Develop a strong, trusting, and reliable team
- Understand team members’ career aspirations and provide assignments to develop skills and or close gaps
- Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
- Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
- Collaborate with Human Resources and Market Leadership for recruiting and retention
- Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
- Develop and or implement plans to improve customer satisfaction index and on-line community reviews
- High school diploma or equivalent
- Technical schooling diploma or Mortuary Science preferred
- Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
- Minimum (2) years of experience managing people or projects
- Budgeting and expense control experience strongly preferred
- Ability to work evenings and weekends
- Financial and business acumen
- Proficient in MS Office suite
- Excellent customer service skills
- Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers