
General Manager
- Mayagüez, PR
- Permanente
- Tiempo completo
Involved in all front desk related activities.
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues, and questions.
Employees:
Recruit, hire, train and develop a high performing staff consisting of Assistant General Managers, Front Desk Associates, and Fitness Trainers.
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
Schedule staff and ensure all shifts are covered.
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals.
Administration and processing of bi-weekly employee timesheets.
Resolve employee issues or concerns.
Manage corrective action/termination activities.
Manage cash drawer and deposit procedure.
Cleanliness:
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
Maintain correct cleaning and daily round logs.
Manage club Computerized Maintenance Management System (CMMS) platform
Ensure safety of employees, members and club property.
Determine and communicate equipment repair in a timely manner.Benefits (ie The Fun Stuff!)Fun & Fast Paced: Must be comfortable wearing a number of hats and getting your hands dirty. A growing organization where everyone is helping to build the organization. Get used to multi-tasking.
Medical & Dental Insurance: A competitive Medical, Dental, and Vision Insurance Program is available to all our Employees.
Retirement: 401(K) and Roth Retirement Savings Plan with competitive company match
Free Planet Fitness Membership: Ultimately, we want all of our staff to be raving fans of PF. Enjoy a Black Card membership on us!Qualifications/Requirements2 years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.Comfortable working a flexible rotating scheduleFamiliarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
A High School Diploma Or Equivalent required
A Bachelor's Degree or four years supervisor or manager experience preferred
Ability to travel to other clubs as needed
Current CPR Certification required or willingness to get certified upon hirePhysical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
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