Risk and Business Analytics Supervisor
Toyota
- San Juan, PR
- Permanente
- Tiempo completo
- Data extraction and data analysis from internal and external systems.
- Partner with the business to capture data and reporting needs to address business needs.
- Expertise in SQL and querying other related databases to acquire the necessary data for analysis.
- Use SQL, Python, and other relevant programming languages for data modeling.
- Develop, manage, and communicate data analysis and reports.
- Maintain and manage process documentation and reports within Power BI.
- Perform proof of concept development for reports and other business solutions.
- Support the Company’s vision for cloud-based data and reporting strategy.
- Oversee the development of all reports (dashboards, views), from discovery through implementation, and ensure alignment with BI data and reporting governance practices.
- Organize and facilitate project status meetings with business units and project teams to identify and resolve issues and mitigate risks.
- Develop strong relations across the business with functional departments such as: Sales, Marketing, Dealer Servicing, IT, Compliance, Finance, etc.
- Lead the business requirements/user stories gathering sessions with stakeholders and IT support to understand the business requirements to develop any strategic projects and/or initiatives.
- Ensure business needs and requirements are clearly understood, documented, and communicated. Translate the business and user requirements into system requirements.
- Leverage in-depth understanding of business and system processes to propose data solutions aligned with business needs.
- Analyze programming requirements using business knowledge, subject matter expert (SME), programing language, and computer capabilities.
- Develop new tools to support operational automation of current manual processes.
- Apply problem-solving, quantitative, analytical skills, and statistical methods to uncover insights buried in the data.
- Evaluate quantitative and qualitative impacts of possible actions based on insight, considering customers, employees, and the company.
- Support data steward.
- Deliver reports for the Enterprise Risk Management Committee (ERMC) including analysis and recommendations.
- Continuous monitoring of Key Risk Indicators (KRI’s).
- Co-responsible for the CEO Risk Scorecard fiscal year assigned goals achievement.
- Develop and enhance reports for Portfolio Management.
- Conduct data segregation to understand root cause of issues.
- Build data-driven presentations and reports for TCPR executives and business stakeholders. Partner with Suppliers (Transunion, AOR LADS, etc.) to maximize analytics efforts to achieve business growth.
- Ensure recalibration of models while enhancing with controls (auto approval, CDX, pricing, etc.)
- Assist in applications development with focus on: data classification, data privacy, data protection, and security controls in alignment with compliance regulations.
- Assess current databases to propose different alternatives to standardize and optimize them.
- Ensure database fields are well documented.
- Assist the IT department to define and design different components for local databases.
- Write scaling secure code and maintain appropriate programming documentation including workflows.
- Document programming problems and resolutions for future reference.
- Complete non-routine updates on Microsoft SQL Server databases.
- Update and validate reports used for decisioning (i.e., Tableau, Power BI)
- Supervise staff to ensure continuity and quality of service.
- Complete objectives, performance evaluation, and development plans for direct report in a timely manner.
- Ensure team members are up to date with training, knowledge and skills required for the position held.
- Develop capabilities to deliver pre-analysis and analysis to speed up business decisions as well as validating implemented initiatives.
- Optimize engagement level.
- Four-Year college Degree (BA or BS): Business administration, Information Technology
- 5-10 years of relevant / progressive work experience (in similar field and/or industry)
- Strong oral and written communication skills in English and Spanish
- High degree of organizational skills with the ability to work in a deadline driven environment
- Proficiency with MS software: Excel, Word, PowerPoint, SharePoint, Power BI
- High level knowledge of system and data architecture principles, Data Steward, release testing, and QA procedures.
- Kaizen, Lean, Agile, Six Sigma
- Financial services, banking, or automotive industry experience
- Knowledge and understanding of portfolio management
- Comprehensive project management knowledge
- Collective Number of Team Members Direct Reports: 1
- Travel required up to 5% of the time