CUSTOMER SERVICE

Carolina, PR
Temporal
Tiempo completo

Hace 13 días

Adecco is helping in the recruitment for a Customer Service Rep. in the area of San Juan, PR. Shift: Monday to Friday
Time: 8am to 5pm
Compensation: $15.00We are looking for someone who would be:

Responsible for delivering exceptional support
Managing service inquiries,
Order tracking
Follow-ups
Resolving issues
Fully bilingual (English and Spanish),
Strong communication skills
Highly customer-oriented and solution-driven.

Responsibilities:

Handle incoming calls, emails, and other customer interactions in both English and Spanish.
Enter, track, and update shipment orders
Coordinate
Proactively resolve issues
Provide regular updates and follow-ups to customers
Maintain accurate and detailed records of all customer interactions.
Meet key service metrics including response time, customer satisfaction, and order accuracy.
Contribute to continuous improvement efforts in customer service processes.
Participate in training sessions.

Job Requirements:

High school diploma required
Full proficiency in English and Spanish, both verbal and written.
Minimum of 1 year of customer service experience in transportation logistics preferred.

If interested send your resume to: Isamar.peredocalero@adeccona.comPay Details: $15.00 per hourBenefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Adecco

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