Field Service Technician
Instrumed Services Co Inc
- Puerto Rico
- Permanente
- Tiempo completo
- Perform installation, start-up, calibration, maintenance, diagnostic, and repair to laboratory equipment in an effective and efficient manner.
- Provide excellent customer level technical support in person at customer locations and remotely via phone and/or email. Maintain business relationships by promoting customer loyalty through service excellence.
- Complete assigned field calls according to priority while executing proper time management.
- Coordinate with office dispatchers and keep them informed of all re-route activity as required.
- Complete service training seminars as required by equipment manufacturers.
- Technical degree in Biomedical Sciences, Instrumentation Technology, Industrial Mechanics, or Electronic Technology
- 6 years' experience in technical service of Laboratory and/or Scientific equipment such as Autoclaves, Glassware-Washers, Incubators, Stability Chambers, Biochemistry Analyzers, and Water Purification Systems is highly desired.
- MUST be bilingual English and Spanish (speak, write).
- Possess a valid PR Driver's License and Own a car in good condition.
- Willing to travel outside of PR to attend equipment manufacturers training seminars.
- Excellent proactive interpersonal, written, verbal communication and team skills.
- Reliable, committed, and driven characteristics
- 401(k)
- Dental insurance
- Health insurance
- Field service: 6 years (Preferred)
- 100% (Preferred)
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