The Key Accounts Manager must address patients' needs, questions, and concerns with kindness and awareness of their circumstances. As part of these duties, the Case Manager may occasionally need to communicate with physicians (prescribers), care management organizations (MCOs), and authorized caregivers.Associate Degree as a Pharmacy Technician is requiredValid Pharmacy Technician License is requiredSpecialized training in benefits access and pharmacy/medical requirements is preferredMinimum of 1 year of customer service experience with knowledge of pharmacy benefits access processes (preferred)Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:The pay transparency policy is available here:For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#2233
