Gerente General
Xatay Latin Fusion
- Caguas, PR
- Permanente
- Tiempo completo
The General position is a key role within our hospitality team, responsible for overseeing daily operations and ensuring exceptional guest experiences. The ideal candidate will possess strong leadership skills and a comprehensive background in hotel management, customer service, and revenue management. This role requires effective communication and the ability to manage various departments while maintaining a high standard of service.*Duties*
- Supervise daily operations of the restaurant, ensuring all departments are functioning efficiently.
- Manage guest services to enhance satisfaction and resolve any issues that arise promptly.
- Oversee front desk operation.
- Implement revenue management strategies to optimize occupancy
- Collaborate with human resources to recruit, train, and develop staff members.
- Maintain budgeting processes to ensure financial targets are met.
- Foster a positive work environment that encourages teamwork and leadership among staff.
- Utilize multi-line phone systems effectively while demonstrating excellent phone etiquette.
- Engage with guests to build strong relationships and enhance their overall experience.
- Bilingual or multilingual abilities are highly desirable for effective communication with diverse guests.
- Proven experience in hospitality management with a focus on guest relations and customer service excellence.
- Strong supervisory experience with the ability to lead teams in a fast-paced environment.
- Knowledge of budgeting and financial management within the hospitality sector.
- Excellent leadership skills with a focus on training and developing staff members.
- Experience in restaurant settings is preferred, showcasing an understanding of industry standards.
- Strong interpersonal skills to effectively interact with guests and team members alike.
- Employee discount
- Paid time off
- Paid training
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